Blocked phone

[Katiejane88]

Hi, I’m trying to unblock my phone

[TallTrees · Accepted solution]

Hello @Katiejane88   Welcome to the o2 Community Forum

Do you mean you wish to unlock your phone?

This may help you

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[Katiejane88]

I have found my phone I have a new chip and was given an unblock number  but I was as for a number type of my phone and don’t know how to find this it said dile +#6# but I can dile on my phone 

[Katiejane88]

Yes

[MI5]

@Katiejane88 

To get your IMEI number you dial *#06# (not +)

To use unlocking code, you put a non O2 sim in your phone and turn it on. If locked, the phone will ask for the unlock number which you enter in the phones keypad.

[LukasB]

Hey @Katiejane88 just checking if you managed to sort this out or if you still need help?