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Airtime Rewards app - unable to log in

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amclavey
Level 1: Joiner
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on ‎19-08-2019 14:36

on ‎19-08-2019 14:36

has anyone else had any problems logging in to the airtime rewards app? for some reason it's signed me out, and now i can't log back in again. every time it sends me a pin code to log in it says there is an error. also when i logged into my account on their website, things don't load properly and the balances aren't correct.

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MI5
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‎19-08-2019 14:56 - edited ‎19-08-2019 14:56

‎19-08-2019 14:56 - edited ‎19-08-2019 14:56

@amclavey 

Airtime rewards are not O2 specific so best you email Beckie at airtime rewards for help.

beckie@airtimerewards.com

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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‎19-08-2019 14:56 - edited ‎19-08-2019 14:56

‎19-08-2019 14:56 - edited ‎19-08-2019 14:56

@amclavey 

Airtime rewards are not O2 specific so best you email Beckie at airtime rewards for help.

beckie@airtimerewards.com

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎20-08-2019 09:27

on ‎20-08-2019 09:27

Welcome to the forum @amclavey Wave

 

If you need some more help with your Airtime Rewards, it's also worth having a look at their FAQs and Support pages - let us know how you get on please!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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