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Airtime rewards

Ciarapower
Level 1: Joiner
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My £20 reward has not came off my bill

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pgn
Level 79: Lord of the Boards
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Check if you have a charge to mobile block on your account and possibly even a spend cap - these settings interfere with rewards redemption. You may need to contact O2 for help, use the FB or Insta links in here Guide: How to find help & contact O2 - or call O2 free from your handset. If you have no spend cap or charge to mobile lock in place on the phone, then contact airtime rewards to see if they have sent the reward yet, @Ciarapower.

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MI5
Level 94: Supreme
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@Ciarapower 

https://airtime.co.uk/contact

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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