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GJREVELL · ‎31-08-2018

Hi,

I'm aware I do not get a tracking number when ordering accessories, but do I atleast receive an Email/text notification once it is delivered? I only ask as the accessory I have ordered is being delivered to my work, and I am out today, so If I receive delivery confirmation I know it hasn't been delivered yet. If I don't receive any, I will have no idea when it is delivered, other than someone from reception making me aware

Thanks

MI5 · ‎31-08-2018

I don't recall ever receiving a delivery notification from O2, only from the courier company, but that was for phones with tracking details, so I suspect not in your case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-08-2018

I don't recall ever receiving a delivery notification from O2, only from the courier company, but that was for phones with tracking details, so I suspect not in your case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-09-2018

Hi @GJREVELL, did the delviery of your accessory go smoothly? Please let us know if you need any further help, and welcome to the forum

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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