Solved: Might not be able to get my device after ordering.

Newsuum · ‎01-09-2018

During the process of ordering my new phone I was told that I would be able to collect my phone on the same day. However afterwards it told me I may have to wait for a week for it to be available, this wouldnt be a big issue except I am moving away in 4 or so days and may not be there to collect it.

Would it be possible to get someone to collect it for me, or even have it sent over to a shop closr to my new place instead?

MI5 · ‎01-09-2018

@Newsuum you'll need to speak to o2 to sort this out http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-09-2018

@Newsuum you'll need to speak to o2 to sort this out http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-09-2018

Hi @Newsuum, and welcome to the forum

Any news on your delivery, did you manage to make arrangements for it? Which device did you go for?

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