htc phone, no 3g, bad phone reception + phone says I have no memory space

[Anonymous]

I have been with 02 for ages and always been happy, I got a HTC around 6months ago and have been dissapointed about everything. 

I rarely can use the 3G. It either doesnt work at all or will take around 5min to load a web page. If I stand next to some also on 02 they will be able to load a web page in secounds where as mine will normally not load anything. I had to remove most of my apps as you need a a 3g connection and mine doesn't work so pointless using FB, Twitter ect.

My phone reception is awful, I cant get any reception at home and all my voice mails come through as just broken up noise. Again I never used to have any problem with 02 reception at home and my wife uses 02 and has perfect reception.

My phone has  88.72 MB free storage & SD card has 871.38 MB free, however I am unable to download anything, even if its only 5MB as a message comes up and says I have ran out of storage and to swith to my SD card or delet items. I have changed to my SD storage and it still doesnt work. 

The bing search on the phone doesn't work peroid. Since having the phone I have never once been able to load and page using the internet in this way. 

All together bad internet, bad phone reception and no phone storage, pretty much makes my phone a paper weight. I have been into two 02 shops and have been told my internet had not been set up and been told its been fixed, however it still doesnt work. 

What can anyone suggest as its driving me crazy! 

Thanks

Chris 

[Anonymous]

Yes I have noticed quite a few threads but not found a answer that works for my phone. Will take it back into a store. Thanks

[jonsie]

Take it instore is your best option.

[MI5]

Check in "MY O2" and see how much data you have left. The phone will use data to upgrade apps in the background and if it's all used up the data flow will be shut off until the following month.
100Mb is so small these days it could easily be eaten up without you realising....

[Anonymous · Accepted solution]

Yay fixed it. I typed in Wap.o2.co.uk instead of mobile.o2.co.uk. Thanks for helping. Got any ideas about the phone storage? Lol

[MI5]

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@Anonymous wrote:
Yay fixed it. I typed in Wap.o2.co.uk instead of mobile.o2.co.uk. Thanks for helping. Got any ideas about the phone storage? Lol

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Just check your bill as the old wap profiles used a dial up connection and were individually chargeable.....

As for storage, your 4Gb is been used by the operating system and the apps you have downloaded. 

Remove any apps you don't use to get more space for the ones you do.

Stored emails and text messages etc also take up space.

Obviously move any photo's and videos to your sd card etc.....