cancel
Showing results for 
Search instead for 
Did you mean: 

hey cortana

Anonymous
Not applicable
Hi. I'm in the UK. My Lumia 930 has just updated to Denim. Hey Cortana is missing. No setting for Hey Cortana in main settings page. Any info please ?
Message 1 of 13
4,615 Views
12 REPLIES 12

Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:
Message 2 of 13
4,361 Views

Anonymous
Not applicable
Unfortunately it's not been released for your model yet.
Message 3 of 13
4,356 Views

MI5
Level 94: Supreme
  • 144362 Posts
  • 634 Topics
  • 27671 Solutions
Registered:
Have you enabled Cortana and gone through the set up process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 13
4,351 Views

MI5
Level 94: Supreme
  • 144362 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@Anonymous wrote:
Unfortunately it's not been released for your model yet.

Cortana is part of the Denim update.

"Hey Cortana" is processor dependant and the 930 should have it as it has the Snapdragon 800.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 13
4,347 Views

MI5
Level 94: Supreme
  • 144362 Posts
  • 634 Topics
  • 27671 Solutions
Registered:
Look under Voice recognition in main settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 13
4,322 Views

jonsie
Level 94: Supreme
  • 93236 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

@Anonymous wrote:
Unfortunately it's not been released for your model yet.

I don't post if I don't know the subject matter, I leave it to the people that do.

Message 7 of 13
4,300 Views

Anonymous
Not applicable
When I updated the Lumia 520 to Denim - I'm sure the Cortana update followed a Day or so later.
Message 8 of 13
4,296 Views

MI5
Level 94: Supreme
  • 144362 Posts
  • 634 Topics
  • 27671 Solutions
Registered:
http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA144087
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 13
4,290 Views

Anonymous
Not applicable

@jonsie wrote:

@Anonymous wrote:
Unfortunately it's not been released for your model yet.

I don't post if I don't know the subject matter, I leave it to the people that do.


If I'm not sure I use search engines like others do to try and research information. If I'm wrong, then I'm wrong and apologise. 

Message 10 of 13
4,289 Views