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O2 Support is an absolute rubbish system

aladar
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O2 Support is an absolute rubbish system

I have tried to chat with someone but a could not. I spent 30 minutes on the O2 site and this is chaos. The chat with the rubbish Aura robot is really bad, time-waster!!!! How can I speak with a human????????

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MI5
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@aladar 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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aladar
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I have just a quick question and I spent 30 minutes without an answer. Very annoying. 

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aladar
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O2 is a big and rich company. Why is it a rubbish Arura robot? Why can't speak with a human for 1 minute? and after this can I go back to my life????? 

 

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aladar
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My question is that Can I buy e-gift card at O2?

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aladar
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Michael, by the EE support, asked me what is the e-gift card? But I had this answer within 10 seconds from EE. I hope O2 knows what is the e-gift card!

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MI5
Level 94: Supreme
  • 123814 Posts
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  • 20035 Solutions
Registered:

@aladar 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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