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Nokia Lumia 800 wont connect to computer.

Anonymous
Not applicable

on ‎11-11-2013 20:28

on ‎11-11-2013 20:28

After letting my Nokia Lumia 800 battery run down completely- and having to put it back to factory settings so it would work properly again after being charged- the phone wont connect to my computer. It charges from my computer, it has been tried in every USB port my computer has, another phone will connect to the computer properly- with the same wire- and has been tried with multiple wires. The issue is definitely between my phone and the computer- I have windows 8. Any ideas?

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MI5
Level 94: Supreme
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on ‎11-11-2013 20:36

on ‎11-11-2013 20:36

Apart from another reset you seem to have tried everything else.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎11-11-2013 20:45

on ‎11-11-2013 20:45

I would speak to Nokia directly.

http://www.nokia.com/gb-en/support/
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PhoneChanger
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on ‎12-11-2013 10:27

on ‎12-11-2013 10:27

Have you actually set the phone back up (ie accounts, etc) as this needs to be done first before just connecting to a PC

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Anonymous
Not applicable
In response to PhoneChanger

on ‎18-11-2013 16:54

on ‎18-11-2013 16:54

Yes I have, everytime I reset it.

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