cancel
Showing results for 
Search instead for 
Did you mean: 

Nokia 3310 displaying No Service

Anonymous
Not applicable

Hi all.

 

I hope i'm doing something really silly - I have an unlocked 3310. Put an O2 sim in (tried both sim slots) and it just displays No Service.

 

Is there anything special you have to do or perhaps it's a faulty handset.

 

Any ideas?

Sam

Message 1 of 25
13,559 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Ha just done some googling..it's a fake!

Going back!

Thanks all

View solution in original post

Message 19 of 25
7,358 Views
24 REPLIES 24

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Is it a contract sim that is activated or a payg sim?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 25
11,654 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

what sim are you using ? an active o2 micro sim ?

is the user guide here any help? https://www.nokia.com/en_int/phones/support/nokia-3310-user-guide/set-up-and-switch-on-your-phone

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 25
11,650 Views

Anonymous
Not applicable
Hey guys. It was a brand new PAYG sim that I opened specifically for this
Message 4 of 25
11,633 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

a topped up sim ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 25
11,629 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Double check that it's inserted correctly and try a different sim too if you can.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 25
11,627 Views

Cleoriff
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous you need to top up to activate it. Info here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

Veritas Numquam Perit

Girl in a jacket
Message 7 of 25
11,626 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Any payg sim should still show a signal even if not topped up I believe.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 25
11,624 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

what was the sim expiry date on the payg packaging ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 25
11,619 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

@MI5 wrote:
Any payg sim should still show a signal even if not topped up I believe.

A new sim will always show a signal and will be able to receive text messages but will direct you to the top up line when trying to call or text. Activation isn't needed, merely a top up. 

It certainly is either inserted incorrectly or a faulty sim. 

Hopefully the manual link will help. 

Message 10 of 25
11,582 Views