No one accept you two has told me i can get a new sim. I didn't even know I can go to a O2 phone shop, I presumed I should go to a virgin phone shop. The people at O2 when i phoned and requested an investigation TWICE, after the first time they deemed it fixed when it plainly isn't in fact after asking for help it seemed to get worse....the guy who was supposed to ring me could not get through (rolls eyes). I'm still waiting about four or five weeks later for someone to get back to me. No text messages either. Seems weird both our phones (third phone with these issues, but same sims) have these problems. The biggest question is why on earth didn't the guy on the phone tell me to go do this? Is it that simple? Another reason to visit Stockport and find a O2 shop I guess. Thanks for the help. The network whilst it doesn't connect from time to time is not my biggest issue. Someone told me that the masts around here are dismal...though my daughter who uses giff gaff which is o2 backbone never has trouble. I forget what normal phone service is like its been so long. thanks again.
