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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! XperiaL1 - Settings symbol gone from Home screen.

It will be something I've done and not really known about it att. I use my phone a lot to set an alarm. Really inconvenient not to be able to do this. I have gone into settings and tried to pin the symbol to the Home screen, but it hasn't worked. Any...

Samsung Galaxy S10 SM-G973F O2U Firmware

Hi O2The O2U (O2 branded) version of the Samsung Galaxy S10 SM-G973F has not received a firmware update since March.However the unbranded BTU version has regularly received updates with the latest being June 2021.Please can O2 sort this out as many o...

JohnZS by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Porting WhatsApp group

How do I port my WhatsApp groups from my old phone please

ob1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! MCK code to Unfreeze S9+

I hope that someone can help me with this. Basically this was my sons phone up until he got the new S20 Ultra around March 2020. Up until a few months ago it was just sat there on the side doing nothing until I told him to get it unlocked and give it...

Carl-C by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! S21 camera fault?

Hiya.I have a new S21 and some of my photos have a line down the screen where one half of the photo is light and the other is dark.Also some of them have patches of pixilated areas.Has anyone else experienced this? Is this a fault with the device?Tha...

Android 11

Hey, I have an issue where my device won't allow me to overlay other apps and it's a Nokia 1 plus

new phone locked

I have a new Samsung S20 which I activated today. It has locked itself and I don't know the pin number. 0000 does not work, what can I do?

Beefy01 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! how to check contacts are on SIM

An older relative has damaged their phone screen in a fall. The Xperian phone is still operating by touch but may not last long XperiaCould I check whether the contacts are on SIM (How in simple terms ?)How can I change them to SIM if not. Should thi...

Jenny105 by Level 15: Gaining a Reputation
  • 4 replies
  • 0 kudos

Resolved! WiFi/4G calling not working

I have an Xperia 1II which was purchased from the O2 website and collected in store. It's on a pay monthly contract.Neither WiFi calling nor 4G calling have ever worked.I have spoken to several agents via chat and they assure me it's provisioned on t...

Andys1 by Level 1: Joiner
  • 3 replies
  • 0 kudos