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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

getting a message held call has been released

Hi,Sometimes when I am talking on my mobile, I get a message and interruption to my call, the message shows at the top on my phone. it reads " held call has been released ". Cannot find information on the internet. Anyone help.

Majortom by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Phone delivery

Hi just wondering when my new device will be delivered thanks they did say 3/5 days

Unlocking a device

I have requested the unlatching code and the code has been used more than 3 times incorrectly. I believe this is now locked the phone. How do I get the phone unlocked and unlatched from 02? It's is a Samsung Galaxy 7 Edge

02unlock by Level 1: Joiner
  • 2 replies
  • 0 kudos

Need help with my MCK code!

Hoping someone can help. Done some digging and have saw people get results with this. Been trying to unlock my old Galaxy S9+ which I bought a few years ago. Went through the process of getting my unlock code however it hasn't worked and now the phon...

Gaz6 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! virgin phone

i have a phone bought in 2016 that is locked to virgin, would a new o2 sim card work in it now that o2 and virgin have merged

LukeR by Level 3: Thinker
  • 1 replies
  • 0 kudos

Resolved! Visual voicemail text

Every day I get a text from O2 saying I've switched on Visual Voicemail. How do I stop these texts please? Also where is VV in Settings? Many thanks

Clare110 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Lost 4G+ After Port

Hi,I had my old O2 number ported to my new SIM yesterday and since I've lost 4G+.Previously my phone sat on band 40 and would switch to 4+ if I were downloading anything big but now it just sits on band 1 with no 4G+.Have tried a network reset, reboo...

woodmj by Level 2: Apprentice
  • 1 replies
  • 0 kudos

Why can't I reply to 28484?

In the past I've recieved text questionnaires from 28484 along the lines of "Overall, how satisfied are you with the quality of our network" and replied appropriately.I'm unable to reply to the most recent of these - I get "message not sent - phone n...

Maspiers by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! PAC CODE

Hi, I am a new user. Switching to O2 from different operator. I just received my PAC code. How do I send it to O2?

"Call forwarding. Connection problem or invalid MMI code"

I would dearly like to change the ring time on my MotoG7 Power phone from the default 20 seconds to 30. But every time I try **61*901*11*30# I get "Call forwarding. Connection problem or invalid MMI code". What am I doing wrong?

Annpann by Level 1: Joiner
  • 7 replies
  • 0 kudos