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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 36235 Views
  • 2 replies
  • 2 kudos

Resolved! Can't use google

Tried to use google moment ago and it's saying no app to open link strange cause I've been on google about hour ago any help much appreciated

Pipstop78 by Level 9: Fired up
  • 1021 Views
  • 5 replies
  • 0 kudos

Samsung MCK code required

Hi,I have an old Samsung phone that's locked to O2 which I want to give to a family member to use on a different network. I totally messed up entering the various PIN/PUK/unlocking codes at the wrong times, and the phone now says "SIM network PIN blo...

Resolved! Samsung a53 SIM 1 showing as unknown

my wife received the alarm call at 3pm but I did not - both phones are the same and on the same account but my wife's SIM 1 show O2 as provider

MikeB3 by Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! After receiving a text from one contact, a reply doesn't get sent.

After receiving a text from one contact, a reply doesn't get sent unless I clear out the messages from this one contact. This happens every time a text is received, thus making a text conversation very difficult. All other contacts behave as expected...

Resolved! device issues

my smasung phone keeps freezing and sometimes wont turn on 

Resolved! Bill

Why has my bill risen

Brian18 by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Resolved! blue screen on phone after update

my phone has a blue screen with downloading on it with Chinese writing on it as well which came up after i did an update for my phone. I have tried resetting my phone but to no avail it always goes back to the blue screen any help would be greatly ap...

Aspharr73 by Level 1: Joiner
  • 854 Views
  • 3 replies
  • 0 kudos

Resolved! No yext messages

My dim was changed ..new number changed to previous number..no texts arriving for all the messages.

Resolved! Fitbit

Dear O2, I recently upgraded my phone and chose the Pixel 7 Pro with the free Fitbit and Ear buds. However, I have been unable to claim them because the link does not take me to an area where I can. The phone arrived and the packaging clearly said Fi...

Stu- by Level 1: Joiner
  • 1086 Views
  • 2 replies
  • 0 kudos

Resolved! 4G calling not enabled

I am off to the USA shortly and need 4G calling I understand. My Samsung s10e is capable of 4G but this does not show under network mode. In MyO2 I cannot find a link to add 4G as a service and following the guide to check my EME1 number this confirm...

Mus by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos