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Samsung galaxy s23 Ultra buds 2 promotional code

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MatthewACA
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on ‎05-12-2023 08:40

on ‎05-12-2023 08:40

I recently purchased my Samsung S23 Ultra which came with the buds 2 Pro promotion in which I should receive a code so that I can purchase the buds. I have contacted o2 multiple times regarding the issue and have been told each time it will be resolved within 48 hours, but I'm still to receive the code months later. I don't want to miss out on this offer as it was one of the reasons I picked this deal. Could anyone point me in the right direction on who to contact?

Thanks.

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MI5
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on ‎05-12-2023 08:49

on ‎05-12-2023 08:49

@MatthewACA 

Help and next steps here Guide: Gift with Purchase  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎05-12-2023 08:49

on ‎05-12-2023 08:49

@MatthewACA 

Help and next steps here Guide: Gift with Purchase  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MatthewACA
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on ‎05-12-2023 09:39

on ‎05-12-2023 09:39

Thank you!

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MI5
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on ‎05-12-2023 11:04

on ‎05-12-2023 11:04

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Nelli
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on ‎21-04-2024 14:45

on ‎21-04-2024 14:45

Did you get this sorted. I'm the exact same, I keep getting fobbed off and that's 1 of the reasons I picked the phone too

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MI5
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on ‎21-04-2024 15:03

on ‎21-04-2024 15:03

Follow the guide posted above @Nelli 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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