Solved: Nokia 3310 displaying No Service

Anonymous · ‎25-10-2017

Hi all.

I hope i'm doing something really silly - I have an unlocked 3310. Put an O2 sim in (tried both sim slots) and it just displays No Service.

Is there anything special you have to do or perhaps it's a faulty handset.

Any ideas?

Sam

Anonymous · ‎25-10-2017

Ha just done some googling..it's a fake!

Going back!

Thanks all

View solution in original post

MI5 · ‎25-10-2017

Is it a contract sim that is activated or a payg sim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎25-10-2017

what sim are you using ? an active o2 micro sim ?

is the user guide here any help? https://www.nokia.com/en_int/phones/support/nokia-3310-user-guide/set-up-and-switch-on-your-phone

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Anonymous · ‎25-10-2017

Hey guys. It was a brand new PAYG sim that I opened specifically for this

adamtemp64 · ‎25-10-2017

a topped up sim ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎25-10-2017

Double check that it's inserted correctly and try a different sim too if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-10-2017

Hi @Anonymous you need to top up to activate it. Info here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

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MI5 · ‎25-10-2017

Any payg sim should still show a signal even if not topped up I believe.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎25-10-2017

what was the sim expiry date on the payg packaging ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎25-10-2017

@MI5 wrote:
Any payg sim should still show a signal even if not topped up I believe.

A new sim will always show a signal and will be able to receive text messages but will direct you to the top up line when trying to call or text. Activation isn't needed, merely a top up.

It certainly is either inserted incorrectly or a faulty sim.

Hopefully the manual link will help.

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