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No Network Signal - wr6 area

Anonymous
Not applicable

I have no network signal now for 6 hours - and its not just my phone my partners phone is also without a signal - yet the signal checker states there is no problems in my area - can anyone let me know what is going on please

Message 1 of 27
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26 REPLIES 26

Anonymous
Not applicable

Hi LucyLoo, I've sent you a PM, looking forward to hearing back from you.

Message 11 of 27
1,353 Views

MI5
Level 94: Supreme
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Registered:
Sometimes repeated reports are required before they take notice 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 27
1,353 Views

Anonymous
Not applicable
I can only advise to keep re booting your phone every so often to see if service returns.

Hope this settles for you soon.
Message 13 of 27
1,351 Views

Anonymous
Not applicable

@Anonymous wrote:

well just sent 30 minutes chatting to someone for them to tell me nothing and apparently they will contact me within 3 days to resolve the issue - well that helps (not) i have tried my sim in a different o2 phone and that sim in my phone and both phones still have no network - i was basically told i have to wait and see if the network comes on!!


Not ideal but hopefully resolved soon!

 

I would strongly recommend TuGu for now as an interim solution at least, means you can still use your service, just through the internet instead slight_smile

Message 14 of 27
1,348 Views

Anonymous
Not applicable

Just downloaded tugo but i cant use it as i need a code which is being sent to my mobile phone which i cant get as i have no network aaarrggghhhh help??

Message 15 of 27
1,333 Views

Anonymous
Not applicable

@Anonymous wrote:

Just downloaded tugo but i cant use it as i need a code which is being sent to my mobile phone which i cant get as i have no network aaarrggghhhh help??


Ahhh no way!  Sorry thought you may already be signed up just not used it.

 

Hmm ok another option - try and either ring o2 or goto live chat and ask them to create your TuGo account (as you cannot receive the text) for you, until they fix the signal issue.

Message 16 of 27
1,327 Views

Anonymous
Not applicable
We can't help you with that. 😞

Have you thought about Viber or what's app as alternatives.
Message 17 of 27
1,326 Views

Anonymous
Not applicable

@Anonymous wrote:
We can't help you with that. 😞

Have you thought about Viber or what's app as alternatives.

They are both great alas wouldn't help with any calls they need to receive from people using their number 😞

Message 18 of 27
1,322 Views

Anonymous
Not applicable

Thanks everyone, will see what i can do - i was waiting for tugu app to get to the kindle fire as that is what i use the most rather than the laptop before i used it.

Message 19 of 27
1,320 Views

Anonymous
Not applicable

@Anonymous wrote:

Thanks everyone, will see what i can do - i was waiting for tugu app to get to the kindle fire as that is what i use the most rather than the laptop before i used it.


Absolute nightmare when offline, so feel your pain and hope you can get sorted soon!

Message 20 of 27
1,318 Views