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Not receiving texts

Medusa79
Level 1: Joiner
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on ‎05-06-2024 15:43

on ‎05-06-2024 15:43

I've not received any text messages since the 2/6 - not sure what's going on?? I can make and receive calls and send texts but nothing received. I've googled and can't seem to find any solution - phone doesn't need an update, I have signal, I've disconnected from the network, restarted my phone...I'm at a loss. I have a Samsung s10e. 

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MI5
Level 94: Supreme
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on ‎05-06-2024 15:45

on ‎05-06-2024 15:45

@Medusa79 

Try the tips here Guide: Text Message Tips (not sent or received) 

Or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
Level 5: Ponderer
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on ‎05-06-2024 16:30

on ‎05-06-2024 16:30

Do you receive a text sent from your phone, to your own number?

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