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No Network Signal - wr6 area

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Anonymous
Not applicable

on ‎07-10-2013 15:26

on ‎07-10-2013 15:26

I have no network signal now for 6 hours - and its not just my phone my partners phone is also without a signal - yet the signal checker states there is no problems in my area - can anyone let me know what is going on please

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Anonymous
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In response to Anonymous

on ‎07-10-2013 17:20

on ‎07-10-2013 17:20

Thank you x

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Anonymous
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on ‎07-10-2013 17:22

on ‎07-10-2013 17:22

You're welcome.

Take care
Message 22 of 27
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MI5
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In response to Anonymous
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on ‎07-10-2013 19:17

on ‎07-10-2013 19:17

It's a long shot and a further pain in the butt, however, can you drive a couple of miles and connect to an alternative mast in order to get the code to complete the Tugo registration process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 27
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Anonymous
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In response to MI5

on ‎08-10-2013 11:38

on ‎08-10-2013 11:38

Hi, just to let you all know the network signal returned as of 10am this morning - now registered with tugu just in case x - thanks so much for all your help yesterday x

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Anonymous
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In response to Anonymous

on ‎08-10-2013 11:41

on ‎08-10-2013 11:41

@Anonymous wrote:

Hi, just to let you all know the network signal returned as of 10am this morning - now registered with tugu just in case x - thanks so much for all your help yesterday x

Great news, hope it stays strong for you and should the worst happen you now also have a backup slight_smile

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jonsie
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In response to Anonymous
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on ‎08-10-2013 12:00

on ‎08-10-2013 12:00

Hope the network stabalises for you now:smileyhappy:

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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Anonymous
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on ‎08-10-2013 13:07

on ‎08-10-2013 13:07

Good news.

Take care.
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