Re: Twitter via SMS

Anonymous · ‎05-02-2015

"Starting Feb 4, 2015 O2 UK will no longer support Twitter SMS notifications. Users will still be able to use 2-factor authentication and reset their password over SMS"

I am still getting the SMS notifcations but can't seem to tweet (the important part). Please help?

MI5 · ‎05-02-2015

SMS notifications come from Twitter, not O2 so that is why you will still be receiving them.
The reply part maybe the bit that O2 are no longer supporting though I can't imagine why....
Someone from Social Media may know the answer though.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎05-02-2015

I presumed the op was talking about this.
https://blog.twitter.com/2009/twitter-over-sms-o2-uk
And not tweeting to @Anonymous
Is that correct @Anonymous

MI5 · ‎05-02-2015

@viridis wrote:
I presumed the op was talking about this.
https://blog.twitter.com/2009/twitter-over-sms-o2-uk
And not tweeting to @Anonymous
Is that correct @Anonymous

That's how I read it too.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-02-2015

Yes that was what I was meaning @viridis

MI5 · ‎05-02-2015

@KimberleyH might have more info ?

or maybe @Toby could look into it for you......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎06-02-2015

Hi guys,

Most customers use the notification method through the Twitter settings on their profile to alert them when they receive a message – via notification on the app or through email. The vast majority of customers who use Twitter also use the app to send and reply to tweets. The Twitter SMS service was a Twitter service, not an O2 one and they have decided to terminate it.

Also, remember, its @O2, not @ O2UK

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

viridis · ‎06-02-2015

Well which idiot said @o2uk?

Anonymous · ‎06-02-2015

So this is why I'm no longer getting any Twitter sms notifications then? Really handy cos I'm not always online so means I still get updates about my buses & traffic problems so going to miss it massively

Anonymous · ‎07-02-2015

why? what a let down.