on 23-10-2024 14:38
Ordered a pixel 9 pro in August was told it would take "up to 4 weeks" to arrive. That times been and gone. No update from O2. Raised a ticket via twitter because the "my O2" app doesn't work till you're contract is live. Have been told theres some widespread issue in O2 backend but they never provide update or ETA when it will be over.
Anyone else got this issue or is it just me?
on 23-10-2024 16:16
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255