General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

unlock code

Still waiting for my unlock code ? been 10 days was told it would be 1 week. In this day and age c'mon UNL-A003423

Lost and broken

Hi my phone was lost and is damaged can I get a sim with my old number

More scammers

After the first scammer and I knew they were as asked for details then a week later I got another one amd this lady didn’t even stop for a second and it must of been read of a script but same thing as the last scammer saying they have an exclusive 50...

Why do o2 use dpd?

Honestly, why would they use the worst courier service for "free next day delivery"?I'm genuinely convinced I won't get my phone. In the last 3 years, Dpd have lost 2 separate parcels and mis-delivered 3 (left in some random persons shed 13 miles awa...

Constant pop-up on My O2

I was trying to connect to My O2 to top-up my Pay-as-you-go balance but every time the page changed I was confronted by a cookies pop-up that I had to either accept or manage the options before I could get back to the page I was trying to access.Why ...

Faulty eSim

So my eSim is faulty and I have no network other than my wifi.I can order a new eSim from My O2. Only I can't get into My O2 without an MFA access code, that O2 want to text me!Seems more than a little dim to me. No other option to receive via email ...

Retro PCs - There Will Never Be Another Windows XP

A bit of nostalgia :- There Will Never Be Another Windows XP (howtogeek.com)https://www.howtogeek.com/there-will-never-be-another-windows-xp/

Persistent Issues with Transfer of Ownership - Urgent Attention Needed

Dear O2 UK Customer Service Team, I am writing to express my profound dissatisfaction with the service I have received regarding the transfer of ownership process. Despite numerous attempts to resolve this matter, I find myself in a frustrating and u...

Upgrade

As part of an upgrade application I was asked to ring an 0800 number and provide numbers from my passport. The man on the phone had poor reception and background noise with children so I didn't feel certain that the process was legitimate / secure an...

2.28 Million Apps Blocked From The Google Play Store

And that's just in 2023!Google Says it Blocked 2.28 Million Apps from Google Play Store - SecurityWeek