on 04-08-2016 16:47
Hi guys,
Chatbots or virtual assistants have become both more widespread and more sophisticated over the past few years with many companies using them not just for online chat but for phone conversations too.
While some people are happy to deal with virtual help with their queries others would rather deal with a human being.
What are your thoughts on chatbots? Do you prefer the human touch or are you fine with an algorithm managing your query? Would you still use the forum if there was a virtual community manager?
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on 05-08-2016 14:23
on 05-08-2016 14:23
on 05-08-2016 14:26
on 05-08-2016 14:26
on 05-08-2016 16:16
on 05-08-2016 16:16
I had to google Lucy as she was before my time. A bit creepy if you ask me
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 05-08-2016 16:27
on 05-08-2016 16:27
on 05-08-2016 16:29
on 05-08-2016 16:29
Ahh, now I feel left out
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 05-08-2016 17:26
on 05-08-2016 17:26
I wouldn't worry @Martin-O2 she wasn't much cop
Veritas Numquam Perit
on 05-08-2016 17:28
on 05-08-2016 17:28