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Martin-O2 · ‎04-08-2016

Hi guys,

Chatbots or virtual assistants have become both more widespread and more sophisticated over the past few years with many companies using them not just for online chat but for phone conversations too.

While some people are happy to deal with virtual help with their queries others would rather deal with a human being.

What are your thoughts on chatbots? Do you prefer the human touch or are you fine with an algorithm managing your query? Would you still use the forum if there was a virtual community manager?

Further reading

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MI5 · ‎05-08-2016

Lucy wasn't so fussy.......

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Beenherebefore · ‎05-08-2016

Luke Warm and Lucy Lastic......what a combo that would be.

"My life is a facsimile of a sham"

Martin-O2 · ‎05-08-2016

I had to google Lucy as she was before my time. A bit creepy if you ask me

→ COVID-19 support - Help and support from O2 during the lockdown
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MI5 · ‎05-08-2016

If you never had a late night chat with Lucy, you never lived

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎05-08-2016

Ahh, now I feel left out

→ COVID-19 support - Help and support from O2 during the lockdown
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Cleoriff · ‎05-08-2016

I wouldn't worry @Martin-O2 she wasn't much cop

Veritas Numquam Perit

jonsie · ‎05-08-2016

A very popular young lady back in the day but I think she had a nervous breakdown with the stress.
http://news.o2.co.uk/2010/03/31/have-you-asked-lucy-yet/

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Talking to chatbots