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Priority

Alii
Level 1: Joiner
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Hiya! 

I am trying to activate my priority, after entering the pin in to the app, it says my number is not eligble, this is a brand new phone and contract could someone help please?

Thanks 

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MI5
Level 94: Supreme
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Wait a few days for the system to catch up and recognise your number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Usually 3 or 4 days after the account has been opened. Different billing platforms have to update.

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Alii
Level 1: Joiner
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Thanks everyone xx
Message 4 of 7
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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
  • 151821 Posts
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  • 28844 Solutions
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Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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Martin-O2
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Let us know when you have access to Priority or if you continue to have problems @Alii 

COVID-19 support - Help and support from O2 during the lockdown
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Have a query about your account? login to My O2 for help


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Message 7 of 7
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