Priority prize

SvWilson · ‎08-05-2021

I won an instant prize on 14/04/2021 - I still have not received this yet I have emailed the email given from venture blue and I have heard nothing back. Can anyone advise?

MI5 · ‎08-05-2021

@Martin-O2 @LukasB @TheresaV

This is the 3rd or 4th customer who cannot get any response from this venture blue company.

It would seem that O2 need to vet their partners better and help out their customers here?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SvWilson · ‎09-05-2021

I’ve tried to get in contact with O2 also but no luck - any suggestions? I pay them enough every month

MI5 · ‎09-05-2021

Our admin will pick this up tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SvWilson · ‎10-05-2021

Thanks

TheresaV · ‎10-05-2021

Hi there @SvWilson! Sorry you are having issues with this! I will send you a private message with more details.

Thanks for the tag @MI5

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SvWilson · ‎10-05-2021

Many thanks

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