O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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Resolved! where are my sims

I have ordered 3 sim cards for my new apple iphone over the last 2 weeks,Where are they? i only need one!!I just want to use my phone .I have been with 02 for many years,& i would like to stay with you .I want a PAYG sim so i can top up what it needs...

Wil1 by Level 1: Joiner
  • 666 Views
  • 1 replies
  • 0 kudos

Upcoming Priority Offers: 4th March Onwards

Good morning guys, it is time for the weekly Priority Offers and let me tell you I am inspired. This week is all about getting creative in the house. Wether it is redecorating, painting, candle making or cooking up a storm in your own home. Lockdown ...

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LukasB by Former Staff
  • 630 Views
  • 2 replies
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Resolved! Monthly extras

Hey, so ive been charged 2 months in a row for 'monthly extras' when i dont have any. I was supposed to get Disney+ free for 6 mths but looks like ive been charged.

Mackers81 by Level 1: Joiner
  • 466 Views
  • 1 replies
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Resolved! Text Message from 202202

Had a text message from 202202:“ Hi, it’s O2. We’d like to ask you some questions about your opinions and experience of O2 Priority. (All texts are free)”Can anyone confirm if this is an O2 number?

Not able to access offer online

Trying to access the Les Mills offer via app on phone and can't get through the sign up process due to my (registered) email address not being accepted. So I've tried many times via desktop webpage and am asked to sign in again (despite already being...

Pleiades by Level 3: Thinker
  • 1209 Views
  • 5 replies
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Passcodes

I’ve requested OTP (passcode to verify my o2 phone number) to set up the disney+ extra every 10 minutes for an hour and still haven’t received one and it’s driving me crazy. I’ve received a text from o2 in the meantime about something else though....

Kaia by Level 1: Joiner
  • 1150 Views
  • 6 replies
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Resolved! New phone

Hi, I recently upgraded my contract to the smamsung s21 ultra, but there is a back order on the black version I ordered and I'm concerned I won't get my phone in time to claim the free samsung ear buds as I need the imei number ? Are you able to tell...

Jason696 by Level 1: Joiner
  • 746 Views
  • 3 replies
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New sim without a phone number

I ordered a new phone with o2 and I had a new SIM card and it's come without a new phone number so I can't change my phone number back to my old one

Hallie1 by Level 1: Joiner
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Upcoming Priority Offers: 4th February Onwards

Well hello, hello, hello, how is everyone doing today? The clock strikes 2 and here are my favourites from the Priority Offers this week. I think this week is all about pampering from the in- and outside… To see all the current offers, check out the ...

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LukasB by Former Staff
  • 650 Views
  • 2 replies
  • 0 kudos