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Can’t log in

DMarcel
Level 1: Joiner
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on ‎18-02-2025 20:35

on ‎18-02-2025 20:35

I’m a business customer and for about 12 months I’ve not been able to log into Priority as I’m met with a ‘sorry there was a problem with your request’ message when logging into the app. I assumed o2 had removed access to business customers but looking online this doesn’t seem to be the case. Anyone have any ideas on how to log in successfully?

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MI5
Level 94: Supreme
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on ‎18-02-2025 20:44

on ‎18-02-2025 20:44

@DMarcel 

Have you tried deleting app, rebooting and reinstalling?

If so, give O2 a call on 8002

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 38: Lively
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on ‎19-02-2025 19:55

on ‎19-02-2025 19:55

You @DMarcel could try logging into Priority on the web at :-

 

Priority: Our pick of the best offers and prize draws. - Priority - Priority (o2.co.uk)

https://priority.o2.co.uk/

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