Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

No help from customer service

Been trying to access my account but I’m getting no help. I’ve been logged out and when trying to sign back in it says we can’t send u anymore verification codes. The live chat is extremely useless I keep getting redirected to the app which I’ve stat...

Changes to my account. I didn't ask for any changes

I did not contact O2 on 6 June to make any changes to my account. Please advise what has happened

Billing

Hi there I have just received an email telling me you are taking £700 for a 02 bill regarding telephone number £699 is for a phone I have never received I have phone d numerous times (2-3 hours) and have been reassured that the phone has never been d...

Unlock account

Please Unlock my account at my phone, I dint know why but I have blocked text message from amazon , it is very important to Unlock my account, I cant use at my home alexa because I cant log in without text message code. amazon customer service told m...

Purchase

Hi there I'm trying to purchase a USB c cable using my o2 rewards how do I do this

Priority tickets for Peter Kay

Hi I purchased Peter Kay tickets last year through Priority and I don’t know where the tickets are in my phone

Resolved! Change of mobile telephone number

I am waiting for my old number to be transferred to a new phone, replacing the number that accompanied the new phone. The phone was purchased on 7/6/2024. Why does it take so long??

Waiting for sim cards for a new account

I changed to o2 and was told 3 days to get two new sims but have received nothing yet. Alan Miller.

Resolved! Change up device

I took contract to change device every 90 days but now not letting me

Erorr 403

I'm trying to log in but get "Error 403 the request could not be satisfied" I have tried via app, browser on phone, browser on laptop and also incognito mode but nothing works.Any advice please?

O2

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