Solved: Why can’t I log onto priority

BigGee · ‎10-02-2025

Since the new app I can no longer log on. Any ideas

MI5 · ‎11-02-2025

Seems there were issues late last night and earlier today, which have now been resolved @BigGee

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-02-2025

@BigGee

Try deleting app, reboot phone and reinstall app.

If no luck, contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave-O2 · ‎11-02-2025

Hey @BigGee

Just checking in, are you still having issues signing into Priority?

If so, please drop me a PM with more details on what's happening 👍

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Oxonian · ‎11-02-2025

For the future @BigGee, it is worth bearing in mind that you can log into Priority on the web as an alternative to using the app :-

Priority: Our pick of the best offers and prize draws. - Priority - Priority (o2.co.uk)

https://priority.o2.co.uk/

MI5 · ‎11-02-2025

Seems there were issues late last night and earlier today, which have now been resolved @BigGee

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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