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Priority app stopped working

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Carr1e
Level 1: Joiner
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on ‎02-03-2018 11:24

on ‎02-03-2018 11:24

Hello, this is the third day of my priority app saying 'unfortunately, o2 priority has stopped working'. The message was initially popping up before I clicked on the app. I've tried removing it from my phone and reinstalling it, and filled out error reports. Anyone else experiencing the same? My phone is a Samsung J3 (android). Thank you.

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MI5
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In response to Angie521
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on ‎04-03-2018 11:30

on ‎04-03-2018 11:30

Through the web browser as stated already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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In response to MI5
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on ‎04-03-2018 23:35

on ‎04-03-2018 23:35

Or by treating yourself to a new phone. I'm happy enough with my Note 3 and Priority is not important to me in any way so I certainly won't be upgrading my phone for such a bad app.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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