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O2 Priority App

Anonymous
Not applicable

Hi cant login to the app as it doesnt recognise my phone number as being O2 despite being on O2 for 8 or so years?

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MI5
Level 94: Supreme
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Not usually 2 weeks.
Give customer service a call on 202.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 7 of 7
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MI5
Level 94: Supreme
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Have you just changed anything on your account as it takes a few days to update.
Otherwise check the date and time are correct on your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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jonsie
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Message 3 of 7
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Marjo
Former Staff
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Good morning and welcome to our forum! slight_smile It would be great to hear back from you @Anonymous regarding your issue so we know if we can help you further?

Message 4 of 7
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Anonymous
Not applicable
Hi thanks for the response. Yes upgraded two weeks ago tho a new s8. Does it take that long?
Message 5 of 7
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Anonymous
Not applicable
Also date and time are on auto sync so yes correct thanks
Message 6 of 7
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MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Not usually 2 weeks.
Give customer service a call on 202.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
3,531 Views