Solved: O2 priority at rugby world cup

ben111 · ‎30-09-2025

Hi. I visited the O2 Priority zone at the world cup final this weekend (which was great).

I believe I won the reaction time competition that was running in there. The lady said there was a prize bundle and took my phone number, but I didn't get a call back. Can somebody help me with that?

MI5 · ‎30-09-2025

@ben111

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-09-2025

@ben111

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ben111 · ‎02-10-2025

Thanks for the tip. I contacted O2 as you suggested, via Facebook.

Today I received a message back from them, and then a phone call. They're sending me some England merch prizes tomorrow morning!

MI5 · ‎02-10-2025

Fantastic news @ben111

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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