Contacting 02

Davycrocket1 · ‎18-10-2023

Trying to add an extra offer for Disney + 1st new subs when I go to extras Disney is at £7.99 offer os £5.99 calling 02 useless long waits customer service sucks of anyone reads this who works for 02 .

madasaf1sh · ‎18-10-2023

@Davycrocket1

You can only add it within 28days for it to be free for a period of time, after this a charge per month applies...

Guide: Adding and removing O2 Extras

Unfortunately all call centres have long wait times, it is not unique to o2.. (they just seem to be one of the worst at the moment).

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Davycrocket1 · ‎18-10-2023

it was Active as of to day

Davycrocket1 · ‎19-10-2023

it’s Not Free it’s pay

MI5 · ‎19-10-2023

@Davycrocket1

Re you trying via the link in the Priority app?

Doing so should give you the discount applied as a bolt on shown in your MyO2.

Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Contacting 02

What is the new Greggs Rewards?

Code not received

Change of mobile telephone number

Change up device

Change of mind