Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I have been charged £16.20 for this month which you are talking money from my account on the 22/04/2024 . I am currently transferring my number to you and have not got sim card as yet. Please advise...
Hi I’ve got a new contract and want to keep my old number how do I swap
I did ordered a device with 20gb of Internet /data but I received a text message from you saying that my contract was activated but said with 10gb data, not what I ordered. Can you please explain!?
I transferred my mobile number from virgin media to o2 & o2 somehow managed to attach someone else's name to my account which resulted in my account being blocked (o2 acknowledged the error but 12 months on resulting in me unable to use my phone o2 a...
HI, My name is Jon and I have just signed up with O2 after being with 3 Mobile for a number of years. I have not received my new sim card yet but was trying to set up My O2 account but when trying to it says that my mobile number ( I am transferring ...
If I reach my data limit does it stop or do I get billed for going over?
What are allowances? Why do my allowances expire?
I can’t get a code sent to manage my account details
How do I change my number to my old one
I signed up on the 26th March, however I haven't recieved my sim card
