Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
I ordered a new phone on 29/01 and I've still haven't had any sort of updates but it said it would be here next day and payment has already been taken out of my bank. Just wondered the best way to get updates
Hi I moved from three to o2. Cannot make phone calls
Bank transfer details
My son and I have been migrating from virgin to o2 since this morning. It is still showing no service on both, after having turned on and off periodically. I need to have my mobile working
Hello O2 Community, I am writing to seek urgent assistance regarding an issue I am facing with my recent SIM card activation. Last week, I ordered a new SIM card with the promise of receiving 30GB for £10 if activated by January 31st. The SIM card ar...
Hubby and I were transferred to O2 from Virgin not long ago. Today he has a call from O2, an Asian gentleman who he could not understand, hubby asked me to speak to him. I spoke to him but said I too couldn’t understand him, he passed me onto a femal...
My bank details were not asked for
Today was the day that o2 gave me for my number porting and was wondering when numbers typically port and what to do if nothing changes, can they do anything on socials because my experience with o2 on socials has been more positive than over phone.
how can i talk to some one in person
Hello my call forwarding isn’t working it was fine with my previous network also whenever I make or receive a call my network drops to 3G please advice
