cancel
Showing results for 
Search instead for 
Did you mean: 

Very poor 4g speeds

Ck2023
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Came back to o2 after couple of years on other networks. I see download speed even outdoors is very poor 2-4 mbps on daytim. I had sim from Three, Vodafone and EE and never got below 7 mbps from any of them outdoor. It ranged 7-150 mbps. Has O2 become so bad in last 3 years or is this some temporary problem?

Message 1 of 9
651 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 145114 Posts
  • 635 Topics
  • 27833 Solutions
Registered:

@Ck2023 

Could be a local mast issue Guide: How can I sort out my network issues? 

But O2 is generally lacking in investment and heavily oversubscribed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 9
645 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

It really has got that bad in a lot of areas

The Virgin merger has put increased congestion on many masts and along with poor network development means that in these areas O2 are possibly the worst network to join

Personally, in the first 14 days, I would be getting out while I could

Message 3 of 9
645 Views

Ck2023
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for reply. It can't be mast issue as i have seen such low speed around Farnborough and Camberley. Only reason i switched to O2 is because ot Volt benefits from Virgin Media which doubels the broadband speed. If its really due to lack of investment in o2 i blame them as they are luring unsuspecting customers. Not sure i can get out from o2 without affecting my virgin media contract but will try.

I can't believe they can have such poor speed in this day and age. Feels like going back a decade in time.

Message 4 of 9
632 Views

MI5
Level 94: Supreme
  • 145114 Posts
  • 635 Topics
  • 27833 Solutions
Registered:

@Ck2023 

If you leave O2 you may lose your volt benefits with Virgin but for sure your price will need to renegotiated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 5 of 9
631 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

But rather that than a phone contract that doesn't meet your needs for the next 12 months/2 year/3years...

Message 6 of 9
627 Views

MI5
Level 94: Supreme
  • 145114 Posts
  • 635 Topics
  • 27833 Solutions
Registered:

For sure. Just for awareness.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 7 of 9
605 Views

Oxonian
Level 29: Intuitive
  • 6437 Posts
  • 116 Topics
  • 22 Solutions
Registered:

@Ck2023 

It's very unfortunate that O2 are so poor in your area. in fairness, all of the networks have good areas and blackspots. I just wonder how things are going to evolve in the future as the 3G shutdown gathers pace.  

Message 8 of 9
590 Views

Enlli
Level 66: Unequalled
  • 6814 Posts
  • 50 Topics
  • 1521 Solutions
Registered:

@Oxonian I don't think that will help @Ck2023 in the short term

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 9 of 9
582 Views