cancel
Showing results for 
Search instead for 
Did you mean: 

tried to get a phone contract but didn’t work but £30 was still taken

sh1tst41n
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

unbeliever 

Message 1 of 2
62 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128216 Posts
  • 614 Topics
  • 22520 Solutions
Registered:

@sh1tst41n 

The fee will be a pending transaction on your bank account.

O2 don't have the money and your bank will return it to you in line with their terms and conditions on pending payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
57 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 128216 Posts
  • 614 Topics
  • 22520 Solutions
Registered:

@sh1tst41n 

The fee will be a pending transaction on your bank account.

O2 don't have the money and your bank will return it to you in line with their terms and conditions on pending payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
58 Views