track orders

[BernG]

I ordered a new phone for click & collect yesterday, and the paperwork says it will be available today. I have not heard anything. How can I track when it will be in.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[MI5 · Accepted solution]

@BernG 

You should receive a dispatch email from O2 with details.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks