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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Extra charges

Hi my phone bill has incurred extra charges. It says I called numbers from Mexico, China and a couple numbers I have never called or seen before

Resolved! Taken longer then 48 hrs to get into my o2

Taken longer then 48 hours to log into my o2

4g?

To whom it may concern,I signed up to a tariff the same time as my partner. We both pay the same amount per month. I have recently realised that she has a 4g signal and I only get a H+ if I am lucky. Would it be possible for you to make it that my ph...

Resolved! International call charges

Does anyone know the cost of calling Canada please . I have no bolt on I just need to make one off call

Spend Cap

Received message reached Spend Cap. Went o2.org.uk and asked for chamge of password. When accessed account ha e unlimited phone and txt and only used less than 1 mgb. Have I been scamed?

Upgrade

hi I can not get on to my o2 can you tell me when I am due a upgrade. Since upgrading before I have had constant problems with this handset and no support from o2.

Cancel My Contract

I would like to pay off my contract. I've tried to ring but it stays on hold for about 30 minutes then cuts me off every time. I do not want to upgrade, just pay the remaining balance of my current phone and cancel the contract.