This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

sudden upgrade alert

SophNorb
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎07-04-2020 19:06

‎07-04-2020 19:06

hi there, i just recieved a message from O2UK saying that their agreement with carephone warehouse has ended and that i can upgrade my device. it also mentions O2 will then pay off the rest of the remaining contract early. i just wanted to check if that means my contract or device plan will just change automatically from next month?

Message 1 of 3
375 Views
0 Kudos
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127100 Posts
  • 834 Topics
  • 7583 Solutions
Registered:

‎07-04-2020 19:10

‎07-04-2020 19:10

@SophNorb 

If you upgrade with O2 it means O2 will pay off the remainder of your plan.

Guide: How does O2 Refresh work? 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
371 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 151103 Posts
  • 647 Topics
  • 28807 Solutions
Registered:

‎07-04-2020 19:35

‎07-04-2020 19:35

@SophNorb 

If you don't upgrade you will still pay your bill as normal each month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
349 Views
0 Kudos
Top Kudoed Authors
View all
Top