Solved: see detailed call logs from o2 account

john25 · ‎05-01-2019

is there any way to see online a detail call log for a specific period ?

MI5 · ‎05-01-2019

@john25 follow this guide to download your old bills with details of calls made https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-01-2019

@john25 follow this guide to download your old bills with details of calls made https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-01-2019

Hi @john25

You can only see calls made (not received) from this guide. It goes back 2 years

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Other than that... checking your phone is the only other way...

Veritas Numquam Perit

EmilieT · ‎18-01-2019

Hi @john25, and welcome to the forum Did the suggestions above answer your question, or do you need some more help at all with this?

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