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on 13-05-2022 10:50
I was told when I joined O2 that I would be able to keep my old number I had with Virgin. When will this switch back?
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on 13-05-2022 10:58
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on 13-05-2022 10:58
Did you give o2 a PAC code to move your number from Virgin to o2?
If not then you need to get one from Virgin and give it to o2.
Full details on how to port in can be found here Guide: Migration & porting into O2
If you already gave o2 your PAC Code then you it may be worth checking with o2 that it has been processed If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call 202 from your o2 phone
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12041 Posts
- 69 Topics
- 3222 Solutions
on 13-05-2022 10:58
- Mark as New
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on 13-05-2022 10:58
Did you give o2 a PAC code to move your number from Virgin to o2?
If not then you need to get one from Virgin and give it to o2.
Full details on how to port in can be found here Guide: Migration & porting into O2
If you already gave o2 your PAC Code then you it may be worth checking with o2 that it has been processed If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call 202 from your o2 phone
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company