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mms not supported by network

GAWAGirl
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Any idea why I am suddenly getting 'mms not supported by network' message.  I don't have a new phone nor have I changed my contract etc

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MI5
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@GAWAGirl 

Have you got mobile data turned off?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GAWAGirl
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Mobile data is turned on

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MI5
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Try rebooting phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GAWAGirl
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If you mean switch off and on again, already done.  Just seems to have been the last few weeks.  Have tried sending Active to 2020 but just get message back saying sorry we are busy, try again.  Extremely frustrating.  Don't want to have to resort to ringing O2 given the shortage of staff these days.

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GAWAGirl
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Have tried manually adding settings per online help tutorial but still doesn't work

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MI5
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O2 issue at the moment. No one's is working.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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