18-01-2024 07:33 - edited 18-01-2024 07:35
18-01-2024 07:33 - edited 18-01-2024 07:35
Hello
I am upgrading my IPhone - just bought an IPhone 15.
I followed your instructions and ordered an eSim. However, your system did not send me anything - no message, no email etc with the necessary QR code to install the eSim on my new phone.
I phoned your customer helpline on Tuesday evening and the representative looked at my situation and promised that I would get an email with the QR within 24 hours. Nothing has arrived.
Solved! Go to Solution.
on 07-12-2024 16:39
on 08-12-2024 01:14
on 20-12-2024 20:07
Annoyingly, I called O2 to get the sim swapped to eSim, they've deactivated my plastic SIM and as a result I have no QR code emailed, AND can't even get past MFA to get into my MF Account...
20-12-2024 20:15 - edited 20-12-2024 21:04
20-12-2024 20:15 - edited 20-12-2024 21:04
@MrPiss wrote:Annoyingly, I called O2 to get the sim swapped to eSim, they've deactivated my plastic SIM and as a result I have no QR code emailed, AND can't even get past MFA to get into my MF Account...
Yip. O2 and esims are a flop ... Back to the O2 Shop tomorrow for a plastic SIM 👍🏼 @MrPiss
And take photo id with you.
on 21-12-2024 00:04
I'm at a loss why people think esims are the way forward these days
Not a chance would I entertain one, certainly not with O2
on 21-12-2024 08:35
on 21-12-2024 08:35
eSIMs are OK for a secondary account if your phone only has one SIM slot but not for the main account with O2's implementation.
And always have another number registered in my O2!
on 21-12-2024 09:14
on 21-12-2024 09:14
I haven't got one and after reading all the issues they cause, I would never have one.
I'll stick to plastic thanks. 🙄
Veritas Numquam Perit