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extra payment I did not sign up for

SD1231
Level 1: Joiner
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on ‎21-09-2024 07:26

on ‎21-09-2024 07:26

I have an itunes payment of £2.99 taken every month, and do not know how to stop this, I do not use Itunes

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madasaf1sh
Level 77: Grand Master
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on ‎21-09-2024 08:18

on ‎21-09-2024 08:18

@SD1231 

 

you will need to check with Apple as all o2 do is pass on the charge to them, added to that the only way you can be charged by Apple is by authenticating your number with Apple.. 

iTunes also includes iCloud, App Store and other Apple Services.. 


Apples Support can be access here, and use your Apple ID https://support.apple.com

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎21-09-2024 10:14

on ‎21-09-2024 10:14

@SD1231 

£2.99 is 20gb iCloud storage price plan.

https://support.apple.com/en-gb/108047

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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