@SharonDaw22
If your other phone was paid until January this year, then you have already finished paying for it, you now only pay for your new phone, and the old tariff etc has now ended.. unless you bough your phone from somewhere like Amazon then you just pay for the airtime
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
