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i can use my phone ,need to make a payment

justynamindbody
Level 1: Joiner
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to whom concern , I have spoken with one of the customer service team and ask to cancel my contract , you supposed to took the payment from my personal account , as I mentioned my business account is closed , as I moved to Poland , and dont need uk nr anymore . Instead od taking money from my personal account, you blocked my access to my nr , i cant even make. a call and make payment , and I am not even recieving the code you are sendong me to get access to my account . Please sort it out the issue asap , as I dont want to pay extra , please contact me on Monday , so I can make the full payment 

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MI5
Level 94: Supreme
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@justynamindbody 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Call using Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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