help terminating contract - no access to phone

[Russel]

Hi 

I am unable to sign in to myO2 because it's sending me a code to the telephone number that i no longer have access to.

I have terminated my contract with O2 + Virgin that was for 18 months, but I am still being charged. I would like these bills to stop because there's a late payment fee which is now being added.

I have been unsuccessful with trying to get through on the MyO2 app that i still have on my old phone with the new number. I have also not been able to get through on Messenger. 

Any ideas? 

Best,

Russel 

[Enlli]

All the ways to cancel. Some don't need you contacting O2

Guide: Cancelling Your Contract 

If you arecnot out of your minimum term there will be a charge