Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Have just got a new Galaxy A21 and although everything has been imported from my Galaxy S9 it hasn't transferred the old Whats App chats - just a few Group chats. Can anyone suggest what I should do?
I have a family plan already but I need to buy my youngest daughter a phone for high school. How do I add it onto my family plan without visiting an o2 shop.
Hello, I have just purchased the p40 pro and I am intitled to a free Huawei watch, How do I redeem this please?
Hi. I have 3 mobile contracts for myself and 2 daughters. I use the o2 app and it has combined the payments together once a month which is fine. Problem is I need to download a bill for one account to claim cashback. When I select the individual bill...
Hello,I have an issue with top up, for some reason the card payment is not working it show me wrong address or can't find address, so I buy a voucher code to use to top up my Sim card.But the 4444 calling is not working and I don't know how I can ent...
I am unable to access audible for free as an extra. I clicked on the link and logged into Audible bit nothing is available only the free podcasts. Anyone have any ideas?
It shouldn't be this hard to get access to a simple PDF of the proof of purchase.None of the emails I recieved following my order contained anything vaguely representing a proof of purchase. I had a proof of order, but it didn't contain anything help...
Might sound stupid but I have just put a SIM card in a new iPhone I got for my wife but we have no wifi yet in the house. Is this why I am getting no service on the phone as thought 3G would take over like my phone ?
Despite being promised the phone on Monday, and Tuesday and Wednesday, it still has not arrived. The delivery now say they cant find my address (we get delivereies all the time from other conpanies) , but I cannot contact the depot directly as 02 and...
Where can I find my account no on the app as I need it on the change my name form
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