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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8446 Views
  • 1 replies
  • 1 kudos

Missing order

Hi.I just took out a contract a week ago and haven't had an update on delivery yet money was taken as part payment for the device. Is there a contact email address for o2 to raise a complaint? 1st time using this network and already fed up without ev...

I thought aura was a scam!

I got my first notification from aura that I was getting a bill. I ignored it as thought it was a scam - I'd never even heard of aura, and certainly didn't associate it with O2. Why would something I'd never heard of send me a bill?I had to make a se...

Fellwalker by • Level 9: Fired up
  • 3188 Views
  • 5 replies
  • 0 kudos

My contacts

Can I view my contacts list on my o2 account online?

_ash_ by • Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos

Resolved! Change bank details

I liketo change my bank details but keep getting cut of as I got a out standing bill

Proof of usage for insurance provider

Hi can anyone help with this?..... My phone insurance provider requires proof of usage for my device that I'm claiming against. Is there any way to access this information without speaking to an o2 rep? According to insurance company a phone bill is ...

SG4 by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Number ztransfet

when will my number be transferred today, have filled form in and provided pac code

lwsg by • Level 1: Joiner
  • 600 Views
  • 3 replies
  • 0 kudos

Data not working

I lost my phone the other week so I blocked my phone just to be on the safe side then I found it in the house so I unblocked it and now my 4g doesn’t work and it also saying I have 120gig left to use can I get any help to unblock this at all?

Jordan03 by • Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

Deposit

Hy I pay for 3 months ago billsI talk with a guy about my deposit and he tell me in 7 days I have the deposit backI check my account and I don't see the money back .What is happening why I don't have my deposit back ?

Lucian1 by • Level 1: Joiner
  • 688 Views
  • 5 replies
  • 0 kudos
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