My phone

[Desislava]

Hi I can’t call to anyone please let me know why?

[Cleoriff · Accepted solution]

Hi @Desislava 

Have you paid your bill or topped up?

Guide: How to Pay Your Bill (Airtime & Device Plans)

Guide How to Top Up (PAYG)

Is your network working? Guide: How can I sort out my network issues? 

[Desislava]

Yes I pay my bill yesterday

[Desislava]

Call failed and I can’t call to anyone please help me

[Cleoriff]

If you were late paying your bill you may have been cut off.

Contact O2. Borrow a phone, use a landline or Skype. All details in this guide Guide: Coronavirus Community Help and Support 

[jonsie]

If your payment has been made ontime check your postcode for network faults

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues?